New Product Notice:
Datatech IT Solutions is now an authorized Vertical
Wave IP 2500 dealer. Wave IP 2500 is the new generation IP telephone
system from Vertical Communications and is now being sold instead of
Vertical TeleVantage. Our website will be updated soon with product
information for Wave IP. Wave IP has many of the same award winning
features of TeleVantage. For more information on Wave IP 2500 please see
Vertical's web site:
http://www.vertical.com/products-wave-ip.html
TeleVantage:
Vertical TeleVantage is an award winning
software PBX / IP-PBX. TeleVantage, simply put, is the most feature rich
phone system available today for small and medium sized businesses.
TeleVantage leverages the power of today's computers to help your business
work faster and smarter. It can start small (4 incoming lines & 8
extensions) and grow into a maximum capacity of 288 lines & 720
extensions.
Integral to the success of TeleVantage is the
software interface that runs on Windows based computers. This interface
allows unprecedented call control and easy access to often used features
such as voicemail, call forwarding and call logs. With visual voicemail,
you can listen to your voicemail as easily as reading email. No more going
through countless messages to get to the one you want. Just click to play
the one you want. It also integrates into
popular email and contact management systems such as Microsoft Outlook and
ACT! for screen pops of customer accounts.
TeleVantage has many advanced features as
well, such as a comprehensive call center package, conference manager and Voice over IP capabilities.
With the Contact Center option, agents in your call center become more
productive with several distribution options, skills based routing and
integration into contact management systems. As a "hybrid" phone system,
with TeleVantage you can integrate existing phone technologies
with VoIP. TeleVantage does not require a "forklift" upgrade of your entire
network infrastructure as many other vendors
require.
What is VoIP and
what can it do for you? VoIP, or Voice over Internet Protocol, simply put,
is transmission of voice over a data line instead of a standard phone
line. There are many applications for VoIP. It can be used with extensions
on a phone system. This can save the cost of having to have both phone and
data lines run to every desk. This would be a local application of VoIP.
You can also have a remote site with a VoIP phone that acts as part of the
corporate phone system. This is beneficial for business that have multiple
sites but would like unified communications.
There is also VoIP
trunking. Instead of standard phone lines or voice T1's, you can use your
Internet connection with a VoIP service provider to place and receive
phone calls over the Internet. You still have a regular phone number and
dial regular numbers, it's just a different way of transmitting the call.
VoIP service providers typically have very no or very low long distance
rates. This usually provides a tangible ROI for businesses.
TeleVantage works
for any business seeking more efficient business communications. Some very
successful implementations of TeleVantage have been in the health care,
legal, call center and real estate industries. Law offices especially
benefit from TeleVantage in it's detailed call logging and integrating
into some popular billing applications.
Another productive
and cost saving aspect of TeleVantage is it's graphical administrator
program. Similar in design to the desktop client, it is straight forward
and easy to use. This allows businesses using TeleVantage to easily manage their own phone system
without the need for costly service calls.
Datatech
IT Solutions has successfully integrated
TeleVantage for a nursery, a software developer, a chemical
distributor/manufacturer, an insurance agency and a non-profit organization that provides services
for the deaf & hard of hearing. We became a dealer of TeleVantage
for Fresno and the Central Valley in 1999. Datatech first installed
TeleVantage as our in-house phone system in mid-1999 and our first
customer installation came in September of 1999. We have years of
experience installing TeleVantage in a wide range of situations. Please visit our
customer profiles page for a few
examples of how some of these businesses use TeleVantage to their benefit.
Contact Datatech IT
Solutions at 559-256-7742 or 866-709-5495 or email
our sales staff today to find out how
TeleVantage can make your business communications more
productive. To learn more about TeleVantage and to view an online tour, click on the
Vertical logo or the link below:
http://www.vertical.com/products-tv.html/.
